V1 Upgrade to V2
V1 Upgrade to V2
Couldn't load pickup availability
V1 Upgrade to V2
Currently, we have launched the V2 electric bicycle, an upgraded version of V1. As an upgraded version of V1, V2 has stronger performance and power, and the product is more stable. Moreover, the folded size of V2 is smaller than V1, making it easier to store. This is a new and very popular model.
Warranty
Warranty
Return and Warranty Policy
KUGOO RETURN AND WARRANTY POLICY
- Your Products (only purchased on the Website Kugooshop.com) are warranted against defects in materials and workmanship for a period of twelve (12) months.
- Battery warranty is 6 month.
- We can’t cancel the order if your parcel has been shipped out.
- We only refund or replace items when we ascertain the scooter has gone faulty due to defects in materials/workmanship within 14 days (starting from the date of delivery). No shipping fee for returns or replacements in this case.
- Customers will only be charged once at most for shipping costs (this includes returns); No handling fee for returning/replacing/maintaining the product, but please contact us before returning a defective item in order to receive the return shipping address and other instructions.
Shipping & Returns
Shipping & Returns
Shipping Information
All EU orders include Free Standard Shipping. Duty Free.
All our shipping will be a door to door service with local UPS or DHL delivery company.
Packages in the Polish warehouse will be shipped within 24 hours. It normally takes about 5 - 8 days to deliver after being sent out.
We only ship on Monday through Friday.
Any in-stock orders placed on Saturday and Sunday will be shipped the following Monday.
Contact us
Contact us
Contact Us
Email: support@kugooshop.com (Pre-sales / After-sales Support)
Phone: +86 186 8237 0215
Working Time：(9:00 AM - 11:30 PM GMT+8)
